Books may be your business, but your friendly, knowledgeable staff are the key to leaving a lasting impression on your customers. Where do bookstores advertise for staff? What skills should you look for in a new team member? How do you work out when you need (and can afford) to increase the size of your team? What can your store do to encourage long-term staff loyalty? Join our panel of experienced booksellers to discuss the ins and outs of successful staffing strategies!
Host: Shelley Macbeth, Blue Heron Books (ON)
Who should attend? Bookseller Members
Time listed is ET.
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